Tech Notes

Most users won’t find it easy to distinguish between the privacy Apple promises generally for “Apple Intelligence” and the terms and conditions of your free ChatGPT account. The problem is that when you use free genAI tools, there is no guarantee that your input data (proprietary emails, drafts, or internal notes) won’t be used to get added to and train the large language model (LLM), which makes that input essentially public. This seamless OS integration, activated by a single menu tap on selected text, facilitates behavior we strongly advise against: sending work-related data through a free genAI application.

In the world of managed networking, we expect new hardware to bring better performance and reliability. However, a recent firmware issue that appears to affect the newest generation of UniFi Wireless Access Points (WAPs) has been causing headaches for users and IT teams alike. At Macktez, we’ve been tracking a suspected problem impacting the latest […]

It’s time to set smart, actionable business resolutions for 2026 — but don’t forget your IT strategy! Here are 7 specific, actionable resolutions to secure your systems, boost productivity, and safeguard your revenue stream in the new year.

Cybersecurity month reminds us that effective security is not just about technology — it’s about people and habits. Every individual is a vital part of defending against malicious actors.

Managing company data is one of the most important things you can do to protect your business from hardware failures, software issues, and human error. Centralized storage minimizes downtime and ensures your team can keep working.

With help from our security partners, Macktez responded quickly to a reported SonicWall exploit to protect our clients’ cybersecurity posture.

Generative AI tools are now more and more integrated into the applications and services your organization already uses on a daily basis. What guidelines can you follow to make sure you use these generative AI features without compromising business information?

Public Wi-Fi networks are everywhere, offering a convenient lifeline — but it’s worth understanding the potential security risks before you connect.