Case Studies
Infrastructure, network, and identity work across architecture, media, culture, manufacturing, and enterprise — with the details of how we did it.
Technology & Software
Operationalizing AI Across Every Department
Macktez (internal)
How Macktez moved beyond AI as a chat assistant to a governed operational layer — AI agents provisioned as managed JumpCloud identities with least-privilege access, custom OAuth-backed MCP servers, and full audit governance through the JumpCloud AI Gateway, automating and augmenting work across every department.
Technology & Software
Vibe Coding, Done Right
Macktez (this website)
How Macktez designed, built, and maintains macktez.com with AI-assisted development — a fully custom Next.js and Tailwind site on Vercel, with GitHub, JumpCloud SSO, and professional infrastructure underneath — and what it actually takes to vibe code a production website well.
Architecture & Design
Zero Downtime Since Deployment — Enterprise Infrastructure for a Leading NYC Architecture Firm
A leading NYC architecture firm
Ground-up redundant infrastructure for a 100-person architecture firm — Cisco switching, Ruckus Wi-Fi 6, VMware cluster, dual-controller SAN, PDK access control, and 10 Gbps WAN. Zero downtime since deployment.
Audio Production
Collaborative Systems for Audio
Sonic Union
Nearly two decades of infrastructure partnership with Sonic Union, a leading NYC audio post-production house — from onsite support before Sonic Union had internal IT, through two-studio high availability and a pandemic pivot to the cloud, to a co-managed, cloud-native production platform today.
Parks & Recreation
Little Island — Built from the Waterline Up
Little Island
Ground-up IT infrastructure for NYC's most ambitious new public park — network architecture, identity, Dante audio, Genetec, emergency systems, and 1.7M visitors in year one.
Before
AfterProduct Design & Manufacturing
Untangling the Spaghetti Monster
MakerBot
Months embedded inside MakerBot learning their infrastructure before overhauling it over a single holiday closure — 40 VMs rebuilt, 400% throughput increase, complete redundancy, and offsite backup replication, all executed without disrupting production operations.
Product Design & Manufacturing
Two Rooms, Built to Meet
UltiMaker
Board room and all-hands Zoom Room conferencing for UltiMaker's new 55 Water Street headquarters — two turnkey systems designed, procured, configured, and installed end to end by Macktez, including the full physical buildout behind the walls.
Retail & Hospitality
Seven Floors, One System
Hypebeast / HBX
A ground-up, ~$330,000 technology buildout for Hypebeast's first U.S. flagship — seven floors and ~25,000 square feet at 41 Division Street, unifying cabling, network, audio, 113-camera surveillance, 27-door access control, conferencing, phone, and internet, delivered as one system and opened on time.
Retail & Hospitality
Directory Modernization
A global beauty and personal care brand
Identity and device modernization for a fast-growing global beauty and personal care brand — replacing a single on-premises domain controller with JumpCloud, a co-managed NinjaOne device fleet, a full Windows hardware refresh, and SSO across business-critical applications, spanning more than 750 users and 570 workstations.
Professional Services
Double the Workforce, Not the IT Team
A national law firm
A national law firm needed a scalable way to manage a growing workforce, modernize IT support, and streamline onboarding. Over a six-month co-managed rollout, Macktez unified identity, device management, and security on our Management Essentials subscription — so the firm could nearly double its workforce without adding IT headcount.
Nonprofits
High-Impact Support for a High-Stakes Small Team
Jerome L. Greene Foundation
Ten years of executive-level IT partnership with the Jerome L. Greene Foundation — full device management, JumpCloud single sign-on, cloud-native infrastructure, and a complete security suite, run on behalf of a lean, non-technical team stewarding a very large endowment.
Nonprofits
AI, Adopted with Intention
Jerome L. Greene Foundation
How the Jerome L. Greene Foundation brought Generative AI into its workflows the way it approaches philanthropy — governance first, real problems targeted, and impact measured before anything scaled. A structured assessment, three guardrails, and four measured pilots for a lean team stewarding sensitive information.
Nonprofits
The Night $4.6 Million Moved Over Wi-Fi
a high-profile non-profit
Event network for a high-profile non-profit's gala at the Metropolitan Museum of Art — Ruckus high-density wireless, FortiGate firewall, and on-site radio coordination supporting 500 devices across two spaces. $4.59 million raised in a single evening; zero network issues.
Architecture & Design
A GPU in Azure, a Mac on Every Desk
Architecture and design professional corporation, Mac-first, distributed workforce
GPU-accelerated Azure Virtual Desktop for a Mac-only architecture firm — Bluebeam Revu and Autodesk Revit at full resolution and full speed, with Entra ID-native identity, Terraform IaC, and no Windows hardware on premises.
Arts & Culture
A Festival Campus, Fully Connected
Future of Storytelling (FoST)
A complete temporary event network for FoST Fest at Snug Harbor — spanning twelve landmarked buildings and a Great Lawn tent across an 83-acre campus, thousands of concurrent high-bandwidth VR/AR devices, self-healing redundant topology, and zero dead air across the full run.
Financial Services
Built for Scale
Duality Group
A complete rebuild of an overbuilt, incentive-misaligned AWS environment for quantitative trading firm Duality Group — four isolated accounts, every subnet and routing rule defined in Terraform, active/passive FortiGate HA at the network edge, encrypted VPN connectivity to market data and execution partners, and a lower monthly bill than the environment it replaced.
Healthcare & Medical
Automating Device Management with Intune
Easterseals New Jersey
A complete zero-touch provisioning pipeline for new devices and an automated re-enrollment path for existing ones — across 45 locations, 60+ Wi-Fi networks, and dozens of deployed applications — for a HIPAA-regulated nonprofit with 775 endpoints working toward HITRUST certification.
Nonprofits
Campus-Wide Wireless for a Remote Nature Preserve
A multi-national non-profit
Campus-wide wireless connectivity for a multi-national non-profit's remote nature preserve — remote deployment, zero carriers willing to serve, 200 Mbps delivered.
Nonprofits
Replacing a 10-Year-Old Data Center — Without Replacing the Hardware
A multi-national non-profit
Multi-region Azure infrastructure, disaster recovery, and Terraform automation for a multi-national non-profit — DR requirements met at a fraction of a hardware refresh.
Nonprofits
Upgrade, Survey, Tune
A multi-national non-profit
Replaced eight aging access points, surveyed the result, and tuned placement and channel configuration based on what the data showed.