Technology Consulting

Macktez works with clients to select the right cloud storage solution for organizations, then develops and implements a plan for migration. We help evaluate cloud providers, calculate costs, and configure backup solutions. We manage migrations and maintain solutions after they are up and running.

We work with our clients to define multiple tiers of permissions to keep data secure while allowing for explicit sharing with specific audiences. That way collaborators from outside the organization can be invited, and deliverables can be shared deliberately.

Macktez will provide secure storage for your devices, configure them for deployment, and deliver them to your end-users.

IT disruptions come in many different shapes and scales: natural disasters, service provider failure, user error, cyberattacks. In order to ensure your organization is prepared for any eventuality, Macktez can help develop a Disaster Recovery Plan (DRP). Macktez can help your organization: Identify critical systems and data essential to your day-to-day operations.  Establish Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) to define how quickly you need systems restored and how much data loss is tolerable. Develop and draft a comprehensive plan with step-by-step procedures for data recovery, system restoration, and communication protocols during a crisis.  Recommend backup and redundancy solutions to close gaps in recovery options. Test and refine the plan for ongoing viability. Benefits: Reduced downtime Improved data security Enhanced peace of mind

Before taking on end user support and defining specific projects, Macktez starts every new client relationship with an audit of the client’s current technology and a review of the client’s workflow to make sure we have enough information to successfully offer support and make appropriate recommendations. During the initial assessment, Macktez will: Verify or create records of key assets (hardware, software, personnel). Verify credentials (domain ownership, admin access to online services, admin access to workstations and servers). Review all on-premises and cloud-based services (file sharing, database, directory, communications). Review existing network topology documentation. Review existing security policies. Review existing backup policies. Review existing IT budget. Identify and prioritize pain points, frustrations, and ongoing needs. Create basic client support documentation (overview, new hire, computer setup, termination, network overview, net...

Work with Macktez to design a secure and scalable network that can support your business needs today and well into the future.

A password management solution provides secure, protected virtual vaults to store and organize passwords, usernames, credit card numbers, multi-factor authentication codes, and other sensitive information. While web browsers’ default password management services may offer convenience for individual password management, a password management platform with more features gives organizations the ability to administer access to credentials for company assets.

Our surveys are quick, easy, and informative, designed to pinpoint problem areas and provide recommendations to optimize your IT environment.

A professional WiFi assessment of your current network installation documents specific performance metrics and examines the equipment and environmental factors that impact network strength and reliability. We review system configuration, wireless access point placement, and signal coverage. We will identify obstructions and disruptive materials that may hinder signal quality. Finally we will prepare a report with recommendations for remediation.

Macktez Technical Account Managers, Solution Designers, and C-suite officers (including our own CTO) offer a full scope of consulting and support, top-level technical expertise, and strategic leadership for your organization.

Establishing policies that reduce or eliminate vulnerabilities and knowing exactly what to do if a cybersecurity event occurs can help your organization prevent disruptive events, reduce their economic impact, and recover more quickly.

Macktez has been offering custom FileMaker database development since 1996. We can update and manage existing FileMaker database or build a new solution from scratch.

Macktez will work with you to standardize new hire and termination processes for your organization, defining goals, creating checklists, and customizing back-end setup to make things easy for IT and HR. Customized forms in our ticketing system provide comprehensive instructions for onboarding and offboarding.

E-waste can be dangerous if mishandled, releasing toxins and hazardous chemicals. Macktez has partnered for over a decade with 4th Bin for e-waste recycling and certified data destruction.